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      This Cookie Policy was last updated on 23. April 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

      1. Introduction

      Our website, https://vivai.care/en (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

      2. What are cookies?

      A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

      3. What are scripts?

      A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

      4. What is a web beacon?

      A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

      5. Cookies

      5.1 Technical or functional cookies

      Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

      5.2 Statistics cookies

      We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

      5.3 Marketing/Tracking cookies

      Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

      5.4 Social media

      On our website, we have included content from TikTok and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like TikTok and Instagram. This content is embedded with code derived from TikTok and Instagram and places cookies. This content might store and process certain information for personalized advertising.

      Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. TikTok and Instagram are located in the United States.

      6. Placed cookies

      Elementor

      Statistics (anonymous)

      Usage

      We use Elementor for content creation. Read more

      Sharing data

      This data is not shared with third parties.

      Statistics (anonymous)

      Name
      elementor
      Expiration
      persistent
      Function
      Store performed actions on the website

      WordPress

      Functional

      Usage

      We use WordPress for website development. Read more

      Sharing data

      This data is not shared with third parties.

      Functional

      Name
      WP_PREFERENCES_USER_*
      Expiration
      persistent
      Function
      Store user preferences
      Name
      wpEmojiSettingsSupports
      Expiration
      session
      Function
      Store browser details
      Name
      wordpress_test_cookie
      Expiration
      session
      Function
      Read if cookies can be placed
      Name
      wp_lang
      Expiration
      session
      Function
      Store language settings
      Name
      wp-settings-*
      Expiration
      persistent
      Function
      Store user preferences
      Name
      wp-settings-time-*
      Expiration
      1 year
      Function
      Store user preferences
      Name
      wordpress_logged_in_*
      Expiration
      persistent
      Function
      Store logged in users

      Google Maps

      Purpose pending investigation

      Usage

      We use Google Maps for maps display. Read more

      Sharing data

      For more information, please read the Google Maps Privacy Statement.

      Purpose pending investigation

      Name
      Google Maps API
      Expiration
      Function

      YouTube

      Purpose pending investigation

      Usage

      We use YouTube for video display. Read more

      Sharing data

      For more information, please read the YouTube Privacy Statement.

      Purpose pending investigation

      Name
      GPS
      Expiration
      Function
      Name
      VISITOR_INFO1_LIVE
      Expiration
      Function
      Name
      YSC
      Expiration
      Function
      Name
      PREF
      Expiration
      Function

      TikTok

      Purpose pending investigation

      Usage

      We use TikTok for video display. Read more

      Sharing data

      For more information, please read the TikTok Privacy Statement.

      Purpose pending investigation

      Name
      s_v_web_id
      Expiration
      Function
      Name
      MONITOR_WEB_ID
      Expiration
      Function
      Name
      csrf_session_id
      Expiration
      Function
      Name
      tt_csrf_token
      Expiration
      Function
      Name
      _abck
      Expiration
      Function
      Name
      tt_webid
      Expiration
      Function
      Name
      tt_webid_v2
      Expiration
      Function
      Name
      ttwid
      Expiration
      Function
      Name
      webapp_launch_mode
      Expiration
      Function
      Name
      webapp_session_id
      Expiration
      Function
      Name
      webapp-session-referer
      Expiration
      Function
      Name
      webapp_tiktok_privious
      Expiration
      Function
      Name
      webapp_extra_data
      Expiration
      Function
      Name
      webapp_original_traffic_type
      Expiration
      Function
      Name
      __tea_cache_first_*
      Expiration
      Function
      Name
      guide-login-config
      Expiration
      Function
      Name
      __tea_cache_tokens_*
      Expiration
      Function
      Name
      webapp-newuser
      Expiration
      Function
      Name
      f
      Expiration
      Function
      Name
      autoplay-config
      Expiration
      Function
      Name
      webapp-video-mute
      Expiration
      Function

      Miscellaneous

      Purpose pending investigation

      Usage

      Sharing data

      Sharing of data is pending investigation

      Purpose pending investigation

      Name
      e_kit-elements-defaults
      Expiration
      Function
      Name
      rId
      Expiration
      Function
      Name
      cmplz_functional
      Expiration
      365 days
      Function
      Name
      cmplz_statistics
      Expiration
      365 days
      Function
      Name
      cmplz_preferences
      Expiration
      365 days
      Function
      Name
      cmplz_marketing
      Expiration
      365 days
      Function
      Name
      lastExternalReferrerTime
      Expiration
      Function
      Name
      pipedriveLeadboosterHasChatBeenOpened_13582988_4a6d143f-cbf9-454e-8e30-c6ad16fbcbe8
      Expiration
      Function
      Name
      pipedriveLeadboosterIsChatOpen_13582988_4a6d143f-cbf9-454e-8e30-c6ad16fbcbe8
      Expiration
      Function
      Name
      topicsLastReferenceTime
      Expiration
      Function
      Name
      lastExternalReferrer
      Expiration
      Function
      Name
      cmplz_consented_services
      Expiration
      365 days
      Function
      Name
      cmplz_policy_id
      Expiration
      365 days
      Function
      Name
      cmplz_banner-status
      Expiration
      365 days
      Function
      Name
      _fbp
      Expiration
      Function

      7. Consent

      When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Einstellungen speichern", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

      7.1 Manage your consent settings

      You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

      8. Enabling/disabling and deleting cookies

      You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

      Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

      9. Your rights with respect to personal data

      You have the following rights with respect to your personal data:

      • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
      • Right of access: You have the right to access your personal data that is known to us.
      • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
      • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
      • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
      • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

      To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

      10. Contact details

      For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

      VIVAI Software AG
      Betenstraße 13-15, 44137 Dortmund
      Germany
      Website: https://vivai.care/en
      Email: datenschutz@ex.comvivai.de

      This Cookie Policy was synchronized with cookiedatabase.org on 17. April 2025.

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